{"id":365,"date":"2019-03-21T09:09:26","date_gmt":"2019-03-21T09:09:26","guid":{"rendered":"https:\/\/knowdrugs.app\/?page_id=365"},"modified":"2025-05-22T12:25:26","modified_gmt":"2025-05-22T10:25:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cms.knowdrugs.app\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.19.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”100%” custom_padding=”|0px||0px|false|false” custom_padding_tablet=”|0vw||0vw|false|false” custom_padding_phone=”” use_custom_width=”on” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_code disabled_on=”on|off|off” _builder_version=”4.26.1″ custom_margin=”||50px” global_colors_info=”{}” theme_builder_area=”post_content”] Edit Cookie Settings<\/a><\/pee><\/br><\/br>[\/et_pb_code][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” text_font_size=”14px” text_line_height=”1.4em” header_font=”||||||||” header_2_font=”||||||||” header_2_line_height=”1.3em” header_3_font=”||||||||” header_3_font_size=”20px” header_3_line_height=”2em” header_4_font_size=”16px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

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Plant Product Design UG (haftungsbeschr\u00e4nkt),\u00a0<\/strong>2025-05-22<\/strong><\/p>\n

Principle<\/g> of anonymous data use<\/h2>\n

In principle, our website can be used without providing personal data. The use of individual services and offers (KnowDrugs App for Android, KnowDrugs App for iOS, KnowDrugs Website[in short \u2018KnowDrugs Apps\u2019]) on our website and in our apps can entail divergent regulations which in this case are explained separately below. The legal basis for data protection can be found in the General Data Protection Regulation (GDPR).<\/p>\n

When you access our website or Apps, some information, such as IP address, is transferred. You are also providing information about the end device used (computer, smartphone, tablet etc.), the browser used (Internet Explorer, Safari, Firefox etc.), time of visit to the website, the so-called referrer and volume of data transferred.<\/p>\n

We cannot use this data to identify an individual user. We only use this information to determine how attractive our offers are and to improve their performance or content, if necessary, and make their design even more appealing to you.<\/p>\n

Please bear in mind, however, that in the case of a static IP address, personal identification is possible by RIPE<\/g> query in individual cases, although we do not perform this. Nevertheless, this website is accessible for both static and dynamic IP addresses assigned.<\/p>\n

<\/p>\n

Collection and processing of personal data<\/h2>\n

In the case of use purely for information, i.e. if you do not register or send us information another way, we only collect personal data which your browser transfers to our servers. If you want to view our website, we collect the following data, which we require for technical purposes in order to show you our content and guarantee stability and security (legal basis is a legitimate interest pursuant to Article 6 (1) (f) GDPR).<\/p>\n

In the context of the balance of interests in accordance with Article 6 (1) (f) GDPR, we have considered and weighed up our interest in website provision and your interest in data protection compliant processing of your personal data. As the data below is technically required for the provision of our service in order to offer you our website and also guarantee stability and security, in particular<\/g> protection against misuse, we have reached the conclusion that, with a state-of-the-art oriented data security guarantee, this data can be processed whereby appropriate consideration will be given to your interest in data protection compliant processing.<\/p>\n\n\n\n\n\n\n\n\n\n\n
Data<\/th>\nPurpose of processing<\/th>\nStorage period<\/th>\n<\/tr>\n<\/thead>\n
Operating system used<\/td>\nEnsure evaluation by device and optimized display of the website or app<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
Information about the browser type and version used<\/td>\nEvaluation of the browser used to optimize our websites for it<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
IP address<\/td>\nPresentation of the website on the respective device
Investigation and prevention of fraud
Proof of user\u2019s consent to receiving the newsletter<\/td>\n		Up to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
Date and time of visit<\/td>\nPresentation of the website on the respective device
Investigation and prevention of fraud
Proof of user\u2019s consent to receiving the newsletter<\/td>\n		Up to 30 days after deletion of customer account<\/td>\n<\/tr>\n
If applicable, manufacturer, model and version of the smartphone, tablet or other device as well as the app type and version<\/td>\nEvaluation of device manufacturers and types of mobile end devices for statistical purposes<\/td>\nUp to 30 days after deletion of customer account<\/td>\n<\/tr>\n
Session ID<\/td>\nIdentification of installation<\/td>\nUp to 30 days after deletion of customer account<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The collection of data for website provision and the storage of data in log files is imperative for website operation. Consequently, users may not object to this.<\/p>\n

 <\/p>\n

Registering a KnowDrugs Account<\/h3>\n

You can use the KnowDrugs App without registering any account as well as registering with Email and a password specified by you.<\/p>\n

When you register a KnowDrugs account with Email\/Password, Google or Apple, we will store and process the following information:<\/p>\n\n\n\n\n\n\n\n
Data<\/th>\nPurpose of processing<\/th>\nLegal basis of processing<\/th>\nStorage period<\/th>\n<\/tr>\n<\/thead>\n
Email address<\/td>\nCustomer account identification<\/td>\nPerforming the contractual relationship<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
Password<\/td>\nCustomer account identification<\/td>\nPerforming the contractual relationship<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
IP address at login<\/td>\nData transfer at registration to web server<\/td>\nPerforming the contractual relationship<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n
Name of provider<\/th>\nProvider type<\/th>\nData transfer to third party country<\/th>\nThird party country<\/th>\nGuarantees in acc. with Art. 44 ff GDPR<\/th>\n<\/tr>\n<\/thead>\n
Google Firebase<\/td>\nOrder processor<\/td>\nYes<\/td>\nUSA<\/td>\nEU standard contractual clauses<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/h3>\n

Registering with Google<\/h3>\n

We also offer you the opportunity to create your KnowDrugs account using your Google account, or to link your KnowDrugs account to your Google account. You can register or log in to KnowDrugs using your Google account if you simply use Google instead of the other options while registering your KnowDrugs account. You will then be forwarded to Google (where you must be logged in or require an account) and receive an explanation of which of your data we need from Google, namely your public profile information such as first and last name, gender, and the email address you are using there. This information is required for identification purposes in order to create a secure KnowDrugs account for you. Your Google account and your KnowDrugs account will be permanently linked using your email address. We store your email information in-house and will send you information using this address as needed. We can also tell that you have logged in using Google. As soon as you log in to Google, you can log in to KnowDrugs. We will not submit any information on you to Google without your consent.<\/p>\n

Important: We do not record your Google login data in any way, and cannot post anything to your Google profile without your having expressly consented to this.<\/p>\n

You can learn how Google handles privacy settings using Google’s privacy policy<\/a> and terms of use<\/a>; these also include the applicable conditions for the previously specified option of logging in and registering to KnowDrugs.<\/p>\n\n\n\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n
Data<\/th>\nPurpose of processing<\/th>\nLegal basis of processing<\/th>\nStorage period<\/th>\nPlatform<\/th>\n<\/tr>\n<\/thead>\n
Email address<\/td>\nCustomer account identification<\/td>\nPerforming the contractual relationship<\/td>\nUp to 30 days after deletion of the customer account<\/td>\nGoogle<\/td>\n<\/tr>\n
Password<\/td>\nCustomer account identification<\/td>\nPerforming the contractual relationship<\/td>\nUp to 30 days after deletion of the customer account<\/td>\nGoogle<\/td>\n<\/tr>\n
IP address at login<\/td>\nData transfer at registration to web server<\/td>\nPerforming the contractual relationship<\/td>\nUp to 30 days after deletion of the customer account<\/td>\nGoogle<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n

Registration with Apple<\/h3>\n

You can also register and log in using the \u201cApple Login\u201d function from your Apple account. When you log in with your Apple ID for the first time, the app will prompt you to enter your name and your email address so that an account can be set up for you. We store your email information in-house and will send you information using this address as needed. You will not be tracked by Apple and a profile of you will not be created while you are using the \u201cRegister with Apple ID\u201d function. Apple only collects information required for you to log in and manage your account.<\/p>\n

You will stay logged into our app automatically as long as you stay logged in on your device.\u00a0<\/span>Here<\/a>\u00a0<\/span>you can find more information on the Apple login.<\/p>\n


<\/span>Data collection, purposes and use in the context of the KnowDrugs service<\/h2>\n

Access rights<\/h3>\n

We require these access options and information to ensure the technical function of our app and to provide the services offered with the app, in particular to access your camera or your photos for looking up similar-looking pills comparing a photo you send to us with our database and to send you push notifications to inform you about new drug alerts. During the installation procedure or before you use the app for the first time, we request permission to access individual functions and information. We will only access these functions with your approval. You can revoke access rights manually in the settings for each operating system. You can find out how this works in the manufacturer instructions for your mobile OS. However, please note that you can only use the app to a limited extent or you cannot use it at all without the relevant approval.<\/p>\n

Before you either use the app for the first time, or use a function for the first time, we ask the user for the permissions for the purpose described below:<\/p>\n\n\n\n\n\n\n\n\n
Permission<\/th>\nPurpose<\/th>\nLegal basis of processing<\/th>\n<\/tr>\n<\/thead>\n
Camera<\/td>\nTaking photos for image-search<\/td>\nConsent<\/td>\n<\/tr>\n
Photo library<\/td>\nSelection of photos for image-search<\/td>\nConsent<\/td>\n<\/tr>\n
\n

Delivery of push notifications<\/p>\n

(granted by the operating system)<\/p>\n<\/td>\n

Receipt of push notifications<\/td>\nConsent<\/td>\n<\/tr>\n
Mobile data\/WLAN
(granted by the operating system)<\/td>\n		Use of Internet and downloading of new content<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Analysis of location data<\/h3>\n

Based on our legitimate interests (Art. 6 para. 1 lit. f) GDPR) we use the ipdata geolocation service which is provided by Ipdata LLC, 2035 Sunset Lake Road Suite B-2, Newark, Delaware 19702, USA. Ipdata LLC determines the users\u2019 approximate location by means of their IP address being transmitted to ipdata LLC. The purpose is to facilitate the technical implementation of our mobile app, to offer app contents in accordance with the users\u2019 location (such as drug alerts and drug counselling organisations) and thereby to provide user-specific information. The users\u2019 IP addresses will be allocated to their approximate location data based on the country of which the IP address originates. KnowDrugs does not store the geolocation data retrieved from ipdata LLC.<\/p>\n

KnowDrugs has entered into a data processing agreement<\/a> with Ipdata LLC to ensure compliance with applicable European data protection law.<\/p>\n\n\n\n\n\n
Name of provider<\/th>\nProvider type<\/th>\nData transfer to third party country<\/th>\nThird party country<\/th>\nGuarantees in acc. with Art. 44 ff GDPR<\/th>\n<\/tr>\n<\/thead>\n
ipdata<\/td>\nOrder processor<\/td>\nYes<\/td>\nUSA<\/td>\nEU standard contractual clauses<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/h4>\n

Push notifications as part of the user experience<\/h3>\n

We require your consent if you wish to receive our push notifications on your mobile iOS device even if the app is not open. Our app only uses push notifications if you have given your explicit consent to these. You can disable push notifications in settings at any time. If you use an Android device, push notifications are permitted automatically unless you disable this in your settings.<\/p>\n

<\/p>\n\n\n\n\n\n
Name of provider<\/th>\nProvider type<\/th>\nData transfer to third party<\/g> country<\/th>\nThird party country<\/th>\nGuarantees in acc. with Art. 44 ff GDPR<\/th>\n<\/tr>\n<\/thead>\n
Google Firebase<\/td>\nOrder processor<\/td>\nYes<\/td>\nUSA<\/td>\nEU standard contractual clauses<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n\n\n\n\n\n
Data<\/th>\nPurpose of processing<\/th>\nLegal<\/g> basis of processing<\/g><\/th>\nStorage period<\/th>\n<\/tr>\n<\/thead>\n
Device token<\/td>\nSending to your device<\/td>\nConsent<\/td>\nUntil revocation of consent<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n

<\/h3>\n

Newsletter, newsletter personalization and analysis of user behavior<\/g><\/h3>\n

You can subscribe to our newsletter if you want to receive regular updates or information about topics and products that are referred to in the declaration of consent.<\/p>\n

We need a valid email address for you for subscription purposes.<\/p>\n

To make doubly sure that you actually want to receive information from us, we use the double opt-in procedure. Once you have subscribed, you will receive a link by email which you can use to activate the newsletter service. In other words, we will send an email to the address given when you subscribed in which we ask for confirmation that you want to receive the newsletter.<\/p>\n

<\/p>\n\n\n\n\n\n
Name of provider<\/th>\nProvider type<\/th>\nData transfer to third party<\/g> country<\/th>\nThird party country<\/th>\n<\/tr>\n<\/thead>\n
Sendinblue GmbH,\u00a0K\u00f6penicker Stra\u00dfe 126,\u00a010179 Berlin<\/span><\/strong><\/td>\nManaging contacts & sending messages<\/td>\nNo<\/td>\n–<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n\n\n\n\n\n\n\n\n\n
Data in the context of the newsletter
Data in the context of the personalized newsletter (*)<\/th>\n		Purpose of processing<\/th>\nLegal<\/g> basis of processing<\/g><\/th>\nStorage period<\/g><\/th>\n<\/tr>\n<\/thead>\n
Time<\/g> of registration<\/td>\nProof of double opt-in (DOI)<\/td>\nConsent<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
IP address during DOI<\/td>\nProof of double opt-in (DOI)<\/td>\nConsent<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
Time of DOI verification<\/td>\nProof of double opt-in (DOI)<\/td>\nConsent<\/td>\nUp to 30 days after deletion of the customer account<\/td>\n<\/tr>\n
Email address<\/td>\nNewsletter dispatch<\/td>\nConsent<\/td>\nUntil revocation\/objection<\/td>\n<\/tr>\n
Firstname<\/g><\/td>\nDirect approach<\/td>\nConsent<\/td>\nUntil revocation\/objection<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

<\/p>\n

Submit-Experience (KnowDrugs Transparency Study, August \u2013 October 2025)<\/h3>\n

What additional data we process<\/h4>\n

When you choose \u201cSubmit an experience\u201d<\/strong> and consent to take part in our scientific study, we record:<\/p>\n

\n
\n\n\n\n\n\n\n\n\n
Category<\/th>\nFields<\/th>\nSource<\/th>\n<\/tr>\n<\/thead>\n
Experience report<\/strong><\/td>\nsubstance taken (single-choice), list of unusual effects, after-effects on work\/study, mood and social life, safer-use advice<\/td>\nIn-app questionnaire<\/td>\n<\/tr>\n
Study code (\u201cresearch ID\u201d)<\/strong><\/td>\nrandom 128-bit identifier stored only on your device<\/td>\nApp client<\/td>\n<\/tr>\n
App-usage analytics<\/strong><\/td>\nscreen views, feature taps, session time, country\/OS; never<\/em> advertising IDs or IP addresses<\/td>\nGoogle Analytics 4 (only if you have separately allowed basic analytics)<\/td>\n<\/tr>\n
Consent record<\/strong><\/td>\nstudy ID, consent version, timestamp<\/td>\nFirebase Firestore<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n

No names, e-mail addresses, phone numbers, device identifiers or exact locations are collected for this study.<\/p>\n

Purposes and legal bases<\/h4>\n
\n
\n\n\n\n\n\n\n
Purpose<\/th>\nLegal basis<\/th>\n<\/tr>\n<\/thead>\n
Detect emerging public-health threats from adulterated or unexpectedly strong drugs; publish aggregated safer-use information and academic findings<\/td>\nArt. 6(1)(f) GDPR<\/strong> \u2013 our legitimate interest in public-health research<\/td>\n<\/tr>\n
Processing of potential health-related information contained in your answers<\/td>\nArt. 9(2)(a) GDPR<\/strong> \u2013 your explicit consent<\/em> given on the study consent screen<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n

You may refuse or withdraw consent at any time without affecting your use of the app.<\/p>\n

How we protect your data<\/h4>\n